Everything you need to know about customs compliance in Canada — from the people building the tools to manage it.
Broker RelationshipsA practical guide for Canadian importers and BAMs on the delegation of authority process in the CARM Client Portal — user roles, visibility rules, multi-broker setups, and the common mistakes that hand brokers too much access.
ITC & BookkeepingThe definitive Canadian guide for importers, bookkeepers, and accountants on claiming ITCs for GST paid at the border — covering documentation requirements, the de facto importer rule, the CAD as primary proof, common audit failures, and the exact steps to file a defensible claim.
Audits & EnforcementA plain-English guide for Canadian importers on the $100 LAP, how CBSA triggers it automatically, the five-business-day clock, the waiver process, and how to dispute a penalty you believe was assessed in error.
Section 17 & LiabilityA plain-English guide for Canadian importers on the January 2026 amendments to Section 17(3), what "jointly and severally liable" actually means, the four-year reassessment window, and the practical steps to protect yourself.
SOA & PaymentsA plain-English guide for Canadian importers on the nine real causes of SOA-vs-broker-invoice variance, with a practical reconciliation method you can use at your desk.
Section 17 & LiabilitySection 17, CARM, and what CBSA's data is telling Canadian importers